We stand by our work, however, mistakes do happen. S+H will make repairs or resolve any issues at no cost to you within 60 days of your purchasing date.
Our 60-day warranty covers:
Manufacturing defects: Broken chain, Faulty clasp
Broken Elastic: Snapped stretchy elastic
Order Mix-up: Wrong size, Missing item
If one of the above applies to your order within the warranty timeline, please email contact@salhaven.com with your order # in the subject line.